SHIPPING POLICY

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​Default Courier
For reliable and expedient service, all our items are shipped via our trusted partner, J&T Express. They have been selected for their commitment to providing timely and safe deliveries.
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Shipping Fees
The cost of shipping is conveniently included in the total invoice amount. This fee is calculated based on J&T Express’s standard rates, which consider the weight and size of your package.
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Alternative Shipping Options
Should you prefer a different shipping provider, such as JRS, LBC, Grab, Angkas, or Lalamove, we are happy to accommodate your request. Please note that you will be responsible for any additional costs incurred from using an alternative service that exceeds our default courier’s standard rate.
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Shipping Schedule and Cut-Off
Our shipping operations are designed to be fast and efficient. The daily cut-off time for orders is 1:00 PM. Orders confirmed and paid for before this time will be dispatched on the same day, while orders received after the cut-off will be shipped on the next business day.
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Order Processing
We process orders on business days, which are Monday through Friday, excluding public holidays. If you place an order on a weekend or a public holiday, it will be processed on the next business day.
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Customer Responsibility
Please ensure that your shipping address and contact number  is entered correctly at checkout. We are not responsible for items that are undeliverable due to incorrect address information.

We appreciate your understanding and adherence to our shipping policy. If you have any questions or need further assistance, please don’t hesitate to reach out to our customer service team.
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Thank you for choosing MARI for your fashion needs!